Adaptive AI Knowledge Base
Calendars, Appointments & Services
Create a unified booking experience for your clients with Service Menus. This feature allows you to display
multiple services from individual calendars on a single page, helping clients book exactly what they need — quickly and conveniently.
What is a Service Menu?
Key Benefits of Service Menus
Service Menus reduce friction in the scheduling process while providing full flexibility in how services are presented and booked.
- Centralized Booking Experience: Consolidates all services into a single interface so clients can browse and book from one convenient location.
- Optional Staff Selection: Allows clients to choose their preferred provider when enabled, giving them more control over their appointment experience.
- Organized Service Categorization: Enables grouped service organization through Group Calendars, making it easier to manage and present related services.
- Independent Calendar Configuration: Each service is tied to its own calendar, allowing you to define custom settings, staff, availability, and duration.
- Flexible Booking Options: Lets clients book one or multiple services in a single session based on your configuration preferences.
Prerequisites to Set Up a Service Menu
Create a Service Calendar: Design a dedicated calendar for each service you offer and assign the calendar to its respective group.
Click here to know more about creating a Service Calendar
Create a Calendar Group: Calendar Groups are required to organize related Service Calendars under a
shared category. Only calendars assigned to a group can be included in a Service Menu.
Click here to know more about creating a Calendar Group
How To Set Up a Service Menu
Proper setup ensures that the menu shows the correct services, respects user availability, and routes bookings effectively.
Step 1: Enable the Service Menu Feature
To activate the Service Menu functionality:
- Use the main left-side navigation bar to navigate to Calendars
- Click Calendar S ettings then navigate to the Preferences tab in the secondary navigation menu
- Navigate to the Account Preference tab located under Preferences
- Locate the Services section. Turn on the blue toggle labeled Service Menu
Step 2: Create the Service Menu
Now that the feature is enabled and your Service Calendars are ready, you can create your Service Menu.
- Use the main left-side navigation bar to navigate to Settings > Calendars
- Navigate to the Service Menu tab located under Calendar Settings
- Click the blue button in the top right corner labelled Create Service Menu
- Complete the following fields:
Step 3: Select your Services
After adding details to your menu, you'll choose which services (calendars) will appear.
- From the Service Menu editor, navigate to the Select Services tab
- Use the checkboxes to select the services (calendars) that will show on the Service Menu
Step 4: Arrange your Services
- Use drag-and-drop to organize the order of appearance
- Save your changes
Limitations
The current Service Menu has the following restrictions:
- 1Stripe only – Service Menu payments can only be collected using Stripe.
- 2No card-on-file – Customer cards are not saved for future use when booking through the Service Menu.
- 3No in-app payments – Payment collection inside the mobile app is not supported.
- 4No coupon codes – Discounts and coupon codes cannot be applied at checkout.
? Upgrade to Services (v2) To unlock the full set of features — including multiple payment options, saved cards, in-app payments, and coupon code support — you can move to the new Services (v2) experience.
F requently Asked Questions
Q: Can I create more than one Service Menu? Yes, you can build multiple menus using different Group Calendars.
Q: Are Service Menus mobile-friendly? Yes. They are fully responsive and optimized for mobile devices.
Q: Can clients choose more than one service? Yes, unless you enable the “Limit to One Service” option.
Q: How do I reorder the services? Drag and drop services while creating or editing the Service Menu.
Q: Can I track conversions or add analytics? Yes. Use the custom code field to add tracking pixels or scripts.
Related Articles
- How to Create Service Calendars
- Group Calendar Overview and Setup
- How to Use Service Calendars in the Mobile App
- Automotive Detailing Service Calendar Example