SMTP Providers
How to Add Your Own Email Service (SMTP)
The platform allows you to connect your own third-party email sending service (SMTP) instead of using the default Adaptive AI Phone Email System.
Read guideAdaptive AI · By Adaptation Living LLC
Email Services
Sending provider, domains, dedicated IP, authentication, and verification.
6 guides in this area
Step-by-step library
Guides for Email Services
Start with the guide that most closely matches the screen or task you are working on. Related material from other platform sections is included when it directly supports this topic.
General
Enhanced Email Verification for Campaigns!
Previously, From email addresses on campaigns were not verified. That oversight made identity spoofing possible and could damage sender reputation.
Read guideAdaptive AI Email
Adaptive AI Email: Email Service Provider Block Notification - Email Sending Temporarily Restricted (Action Required)
Effective Date: 12th Feb 2026. This new ESP Block Policy will be implemented on 12th Feb 2026.
Read guideSMTP Providers
Limitation of using SMTP when emails are not sending
If you're using an SMTP provider to send emails and they're not delivering most of the time, the reason is usually that the sender email doesn't match the…
Read guideSMTP Providers
Using Zoho as your SMTP Provider
SMTP (Simple Mail Transfer Protocol) is what reliably delivers email sent from the platform.
Read guideSMTP Providers
Why Can't I use My Free Email Address As The SMTP?
If you're running into issues using your free email address as the SMTP (Simple Mail Transfer Protocol) server for sending emails, you're not alone.
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