Adaptive AI Knowledge Base
Calendars, Appointments & Services
Adaptive AI now lets you accept PayPal for calendar bookings—giving clients a familiar, trusted checkout experience while you get paid instantly. Add PayPal alongside Stripe, Square, Authorize.net, or NMI to boost conversion and flexibility.
What is PayPal Support for Calendars?
Key Benefits of PayPal Support for Calendars
- Offer; no card entry required for PayPal customers.
- with Stripe, Square, NMI, and Authorize.net—clients pick the method they prefer.
- fund settlement in your PayPal dashboard.
- Fully; Adaptive AI never stores PayPal credentials.
Supported Payment Providers
Adaptive AI calendars now support:
- PayPal (new)
- Stripe
- Authorize.net
- NMI
- Square
- Razorpay*
PayPal and Razorpay cannot both be active at the same time. If both are connected, Razorpay will be used by default.
PayPal Compatibility & Limitations
This section clarifies where PayPal does—and does not—work so you can avoid setup issues.
- Supported for all Calendar types and new Services (v2).
- Not supported for the legacy Service Menu (v1).
- Cannot be combined with Razorpay; Razorpay becomes the default if both are connected.
- Follows the same currency, partial-payment, and coupon rules already in Calendar Payments.
How to Set Up PayPal for Calendar Bookings
Connecting PayPal takes just a few minutes and immediately unlocks PayPal checkout on every eligible calendar.
Connect PayPal to your sub-account
- Go to Payments ➜ Integrations.
- Click PayPal → Connect, then enter your PayPal Client ID and Secret.
- Click Save.
Enable Payments on a calendar
- Under Forms & Payments, toggle Accept Payments to On.
- Choose PayPal (or leave it on Default if PayPal is your only gateway).
- Enter the Amount, Description, and choose Live or Test mode.
- Click Save.
Frequently Asked Questions
Q: Can I offer both PayPal and credit-card checkout?
A: Yes. If Stripe, Square, NMI, or Authorize.net are also connected, your booking widget will display PayPal alongside card options. The client chooses at checkout.
Q: What happens if I also connect Razorpay?
A: Adaptive AI prioritizes Razorpay. To use PayPal instead, disconnect Razorpay or change your default gateway.
Q: Does PayPal work with recurring-appointment calendars?
A: Yes, provided you are using the new Service (v2) or other supported calendar types. Legacy Service Menu (v1) and custom in-app recurring appointments are not supported.
Q: Where do the funds go?
A: Payments settle directly into the PayPal account you connected under Payments ➜ Integrations.
Q: Can I refund PayPal payments inside Adaptive AI?
A: Not yet—refunds must be processed from your PayPal dashboard.
Q: Is PayPal available in my country?
A: PayPal availability depends on PayPal’s supported regions and currencies. Check PayPal’s documentation if you are unsure.
Related Articles
- Collecting Payments in Calendars
- Adding PayPal Buttons to Payment Elements
- Payments Tab in Calendars
- Partial Payment: Collect Deposit Amount
- Pay For Service Appointments in the Mobile App POS
- Setting Up Linked Calendars & Conflict Calendars