A2P registration
How to get your phone number A2P approved in 2026
A2P 10DLC registration is a process used by U.S. cellular carriers (e.g. Verizon, AT&T, T-Mobile, etc) to verify who is sending SMS (text messages) and what…
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Google Business Messages
Handle supported Google-originated customer messages.
12 guides in this area
Step-by-step library
Guides for Google Business Messages
Start with the guide that most closely matches the screen or task you are working on. Related material from other platform sections is included when it directly supports this topic.
A2P registration
Registering Your A2P Brand
This article explains how to choose the correct Brand type for your business, what information you need before registering, and how to submit your A2P Brand…
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A2P Campaign Registration: Step by Step Guide and FAQs
This article walks you through completing A2P Campaign registration in Adaptive AI.
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Pre-Built A2P Campaign Registration with Chat Widget
Adaptive AI's Pre-Built A2P Campaign (Widget-First) flow eliminates manual compliance writing and reduces carrier rejections by bundling an auto-generated…
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Call Forwarding to Your Adaptive AI Phone Number
This guide explains how to set up call forwarding from your personal phone—whether it’s a cell phone or landline—to your Adaptive AI phone number.
Read guideAdaptive AI Phone System
Adaptive AI Phone - Inbound Call Routing by Working Hours
Inbound Call Routing by Working Hours helps prevent work calls from ringing outside a user’s scheduled availability.
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A2P 10DLC Brand Approval Best Practices
When you register your A2P Brand with your Business Profile, Phone System will submit your business information to The Campaign Registry for review,…
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A2P 10DLC Campaign Approval Best Practices
A2P 10DLC Campaign approval depends on whether your Campaign information clearly and consistently explains who is sending messages, what is being sent, why…
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A2P Campaign Rejections, Required Fixes & Vetting Errors
When an A2P 10DLC campaign is rejected, it's important to understand exactly what went wrong, and what needs to change before you resubmit.
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Error 30034: How to Link a Phone Number to an Approved A2P Campaign
After your A2P brand and campaign are approved, each applicable phone number must be associated with the approved campaign before it can use the registered…
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Forbidden message categories for SMS and MMS in the US and Canada
Canada This article covers the comprehensive messaging policy that applies to all sub-accounts using Adaptive AI Communications Phone Systems (L.C.
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What is Message Throughput (MPS)?
A2P 10DLC message throughput is the speed at which SMS message segments can be sent through an approved Campaign using registered 10-digit numbers in the…
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