Adaptive AI Knowledge Base
Phone, SMS & Calling
Take control of your visitor tracking campaigns with Adaptive AI’s enhanced Number Pool Management features. These updates make it easier than ever to manage, move, and organize phone numbers for dynamic tracking, saving you time and reducing support needs.
What is Enhanced Number Pool Management?
Enhanced Number Pool Management refers to the new set of tools and controls for handling phone numbers within Adaptive AI’s visitor tracking system. These improvements allow you to move, remove, delete, and assign phone numbers between pools and the general number list, providing greater flexibility and efficiency for campaign management.
Key Benefits of Enhanced Number Pool Management
Enjoy streamlined phone number management and improved campaign flexibility with these user-focused enhancements:
How To Access Number Pool Management Features
Follow these steps to access the new features:
Step 1: Navigate to Number Pools
Step 2: Access Number Pool Info
What are the New Number Pool Management Features
After opening Number Pool Info modal, these are the new management options available:
- 1Transfer to a Different Number Pool
- 2Move to Phone Numbers
- 3Rem ove and Delete Number
- 4Add a Number to a Pool from the General List
Audit Logging
Audit logging records every action taken within number pools, providing a transparent history for compliance and troubleshooting.
Best Practices for Number Pool Organization
Organizing your number pools effectively supports accurate visitor tracking and campaign analysis.
Frequently Asked Questions
Q: Can I restore a deleted number to a pool?
Once a number is deleted, it cannot be restored. Only numbers removed (not deleted) can be reassigned.
Q: Is there a limit to how many times I can move a number between pools?
No, you can move numbers between pools as often as needed.
Q: Will removing a number from a pool affect my tracking data?
Removing a number only changes its pool assignment; it does not delete historical tracking data.
Q: How do I know who made changes to a number pool?
All actions are recorded in the audit log, including the user, action, and timestamp.
Q: What happens if I delete a pool?
Deleting a pool removes all numbers within it. To keep numbers, move or remove them before deleting the pool.