Rentals - Global Settings

The Global Settings page in Rentals allows you to control how your rental business operates at a global level. It standardizes key configurations—such as scheduling, notifications, branding, and payments—so that all listings and bookings follow consistent rules while still allowing listing-specific overrides.

Overview of Global Settings

The Global Settings area centralizes all important setup options for your rental business. Here, you can:

• Set business hours and booking behavior defaults.
• Configure customer and staff notification preferences.
• Customize the look and feel of your booking page.
• Set up payment methods and security deposit handling.

These settings apply to all new listings and bookings created after changes are made.

Key Benefits of Global Settings

• Consistency: Standard rules apply to new listings and bookings, improving predictability across teams.
• Operational Control: Business hours and time selection settings shape when and how customers book.
• Brand Trust: Booking page branding, layout, and consent text create a cohesive customer experience.
• Clear Payments: Currency, Require Payment, and Deposits settings align checkout, invoices, and reconciliation.
• Flexibility with Safety: Admins can override some constraints when creating a booking, while buffers & inventory remain enforced.

How to Access Global Settings

To access Global settings, navigate to Calendars → Calendar Settings → Rentals → Global Settings.

The left panel will display four main configuration tabs. Each tab manages a distinct part of how your rental business functions.

• Booking Settings
• Notifications
• Booking Page
• Payment

Booking Settings

The Booking Settings tab defines your business operating hours, scheduling behavior, and overall booking behaviors. Admins can always override global restrictions while creating bookings in-app.

• Specify working days and hours to control when bookings can be made.
• Use the + button to add multiple time intervals within a single day.
• Deactivate any day by unchecking it.

• Add custom operating hours for specific dates, such as holidays or events.
• Click + Add Date Specific Hours to define unique availability windows.
• Hours set in Date-Specific Hours override the business availability hours for that day.

How D ate G rouping W orks

To keep the list clean, Adaptive AI groups selected dates:

• Consecutive dates are grouped into one range.
• Non- consecutive dates are split into separate ranges.

Each grouped range can be edited or deleted independently later.

• Timezone – Set the timezone in which your business operates; this will display on the booking page and all bookings are created in this timezone.
• Slot Interval – Define time increments for time selection (e.g., 15, 30, 60 minutes). It sets how frequently slots are shown on the booking page. For e.g., a 30-minute interval will display available slots every 30 minutes.
• Auto-confirm Bookings – Automatically confirm all new bookings upon creation. When disabled, bookings are set to Unconfirmed by default.
• Enable Multi-item Cart – Allow customers to book multiple listings in one checkout.
• Away Mode – Temporarily disable all new online bookings.
• Default Rental Times – Define default rental start and end times used associated with start date and end date when the time selector is disabled.

Notifications

The Notifications tab manages customer and staff notifications triggered by booking events. Each notification can be configured to send through Email, In-App, SMS or Whatsapp channels. Use the Ed it (Pencil) icon beside each type to modify the template.

• Appointment Booked (Unconfirmed) – Triggered when a new booking is created but not yet confirmed.
• Appointment Booked (Confirmed) – Triggered when a booking is confirmed.
• Cancellation – Notifies when a booking is canceled.
• Reschedule – Notifies when booking times or dates are changed.
• Reminder – Sends a reminder before the booking start time.
• Follow-up – Sends a message after booking completion.

Booking Page Settings

The Booking Page tab controls how your customer-visible booking site appears and behaves.

General Information

Page Customization

Forms and Consent

Confirmation Page Settings

After a booking is made, choose to show a custom message on the default confirmation page or redirect the customer to another page.

• Confirmation Type – Choose between a Thank You Message or Redirect URL after booking.
• Confirmation Header & Message – Customize the confirmation text shown after a booking is placed successfully (applicable when the Confirmation Type is set to Thank You Message )

Payment Settings

The Payment tab defines how your business handles payments, deposits, and currencies.

• Enable Security Deposits – Toggle security deposit handling for all bookings.
• Security Deposit Mode:

Important: Security deposit configuration directly impacts how payments behave in the Edit Booking

screen.

• Choose between Test Mode (for safe testing) and Live Mode (for actual transactions).
• Connected gateways such as Authorize.net or Stripe appear here for management.

Frequently Asked Questions

Q: What does Away Mode do? When activated, it prevents customers from making new bookings while keeping existing bookings unaffected.

Q: How do I test payment setup? Enable Test Mode under the Payments tab to simulate transactions without charging customers.

Q: Can I redirect customers after booking? Yes, under Booking Page → Confirmation Page Settings, you can set a custom thank-you message or redirect URL.

Q: Do direct links for specific listings or categories reflect changes made in Global Settings?

Yes. Listings and category share links are filtered views of the same booking experience, so updates to Global Settings (layout, forms, payments, notifications) apply automatically.