Rentals - Overview of Bookings

This article explains the Appointments List View for Bookings in Rentals — where you can view and manage all listings that have been booked, along with their respective statuses and payments. It also covers how time zones affect displayed times and how filters, sorting, and quick actions work.

What is the Appointments List View?

The Appointments view gives you a complete overview of all rental listings that have been booked. Each row in this list represents one listing from a booking — not the booking as a whole.

If a booking includes three listings, the system creates three separate rows in the Appointments table, one for each listing. This helps you monitor each item’s timing, payment, and completion individually.

Key Benefits of Appointments List View

• Configure bookings to be charged for hours, days, weeks, or even months, perfect for businesses with flexible rental needs.
• Manage how many units of each listing are available at any given time — whether it’s a single item or bulk inventory.
• Customers can book more than one listing in a single checkout — perfect for events, combos, or bundled rental experiences.
• Collect payments directly from the booking flow and generate invoices automatically for each booking. Setup security deposit as per your business needs.

How to Access the Appointments List View

1. 1Navigate to Calendars → Appointment List View.
2. 2From the dropdown menu at the top, select Rentals.
3. 3The Appointments view will appear, showing all booked listings with details like customer name, listing name, start/end time, status, and payment state.
4. 4Click Create Booking in the top-right corner to add a new booking manually.

Appointments Table Overview

The Appointments Table displays every listing booked across all customers and bookings. It’s designed to give a detailed breakdown of your active, upcoming, and completed rentals.

Columns Explained

• # – Serial number for reference.
• Contact – Customer name and email address associated with the booking.
• Listing – The name of the listing booked. For multi-listing bookings, each listing appears separately.
• Start Time / End Time – The duration of the rental for that listing.
• Status – Indicates the current booking state for that listing:
• Payment Status – Displays the payment state for that specific listing entry:

• View – Opens the entire booking with all listings and related details.
• Edit – Opens the full booking editor where you can add, update listings, manage payments, and notes.

Important: Even though each listing appears as a separate row, clicking View or Edit opens the complete

booking, including all associated listings, payments, and notes.

Toolbar and Filters

The toolbar offers tools to organize and find bookings quickly.

• Upcoming – Displays bookings scheduled for future dates.
• Active – Rentals currently ongoing.
• Completed – Bookings that have concluded.
• All – Shows all bookings regardless of status.

1. 1Advanced Filters Use Advanced Filters to narrow your view by:

• Status (Unconfirmed, Booked, Active, Completed, Canceled)
• Payment status (Paid, Pending)
• Listing name or category
• Date range (Start and End Time)
• Customer name or email

1. 1Sort By You can sort bookings by:

• Start Time
• End Time
• Date Added

1. 1Search Bar Quickly find bookings by Listing Name or Customer Name.
2. 2Manage Columns Customize your table by showing, hiding, or rearranging columns using Manage Columns.

Frequently Asked Questions

Q: Why do I see multiple rows for one booking? Each row is a listing in the booking. A booking with multiple listings creates multiple rows.

Q: What does “Partially Paid” mean on a booking? Some listings under that booking are Paid, while others remain Pending.

Q: Can I edit a booking from a row? Yes. Click View or Edit in Actions; the full booking opens with all listings, payments, and notes.

Q: How do cancellations or reschedules appear in the list? Canceled listings show Canceled in Status and remain visible under All. Reschedules update the Start/End Time.