How to Link Your Privacy Policy When Collecting Personal Data

A privacy policy explains how your business collects, uses, and protects personal information—like names, phone numbers, or emails. It’s not just good practice—it’s often legally required under laws like GDPR, CCPA, and A2P 10DLC carrier regulations. Adaptive AI gives you multiple ways to link your privacy policy wherever you're collecting data from users.

Disclaimer: This is not legal advice. This help article is for informational purposes only. Always consult with your own legal counsel.

1. 1What personal data do you collect?
2. 2Where can you collect personal data?
3. 3How to create your privacy policy using funnels or websites

Where to Add Your Privacy Policy Link

Each data-collection area in Adaptive AI offers a place to link your privacy policy. Follow the steps below for each feature.

• Drag in a Text field, type your message (e.g., “By submitting, you agree to our Privacy Policy”), highlight “Privacy Policy,” click Link, and paste your URL
• Drag in a Text field, type your message (e.g., “By submitting, you agree to our Privacy Policy”), highlight “Privacy Policy,” click Link, and paste your URL
• Drag in the T & C element, select Edit Link, then paste your policy URL and customize the text
• Drag in a Text field, type your message (e.g., “By submitting, you agree to our Privacy Policy”), highlight “Privacy Policy,” click Link, and paste your URL

Calendars

• Text / Link on the page that the calendar is embedded on
• Use a custom form with a T&C element that includes the link (Note: you will need to link to a page on your website which contains your T&C as reference.)
• Text / Link on the order page
• Enable Terms and Conditions in Advanced settings of Order Form and create a link there
• Link URL in Text in the widget description

Ecommerce Store Checkout

You can add policy links to the mandatory consent checkbox on your Store Checkout page.

1. 1Go to Sites → Stores. Open the store and edit the Checkout page.
2. 2Select the Checkout element.
3. 3Scroll to Terms and Conditions in the right panel. Turn on Enable Terms and Conditions.
4. 4Customize the consent text and add your policy links.

How to Create a Privacy Policy Page

Before you can link to your policy, you’ll need a standalone page (either inside Adaptive AI or externally hosted). Here's how to do it:

1. 1Go to Sites > Funnels or Websites
2. 2Create a new funnel/website or open an existing one
3. 3Add a new page and title it “Privacy Policy”
4. 4Paste your full privacy policy content
5. 5Publish and copy the page URL