Adaptive AI Knowledge Base
Commerce & Payments
ACH Direct Debit is now available as a payment method on invoices. This supports one-time invoices, Text2Pay links, and recurring invoices along with auto-payments
What is the ACH Debit Payment Method on Invoices?
With ACH Direct Debit, customers can authorize one-time or recurring payments directly from their bank accounts, ensuring reliable cash flow and reducing the dependency on manual payment reminders.
Key Benefits of the ACH Debit Payment Method on Invoices
- 1Enhanced Convenience for Customers: Customers can make payments directly from their bank accounts without needing to use credit or debit cards, improving their payment experience.
- 2Seamless Integration with Stripe: The integration ensures secure and compliant payment processing while enabling businesses to manage transactions and payment methods directly from their Stripe dashboard.
- 3Supports Large Transactions: ACH payments are ideal for high-value transactions, as they bypass credit card limits and provide a secure mechanism for larger payments.
- 4Auto-Payment for Recurring Invoices: Businesses can enable auto-payments for recurring invoices, ensuring timely payments without manual intervention.
How to Set Up the ACH Debit Payment Method on Invoices
- 1Enable ACH Direct Debit in Stripe:
- 2Integrate Stripe with Your Platform:
- 3Configure Payment Options for Invoices:
- 4Send Invoices to Customers:
- 5Monitor Payments in Stripe:
Frequently Asked Questions
Q: Can I use ACH Direct Debit for recurring invoices with auto-payments enabled?
Yes, ACH Direct Debit can be used for recurring invoices with auto-payments enabled. When setting up a recurring invoice, you can enable auto-payments by toggling the auto-pay option during the invoice sending process. This allows subsequent payments to be automatically charged on scheduled payment dates.
Q: How can I manage which payment methods are displayed to my customers on invoices?
You can manage the payment methods displayed to your customers by configuring settings in your Stripe dashboard. Navigate to Settings > Connect > Payment Methods in Stripe, select the appropriate configuration (e.g., Invoice, InvoiceWithAutopayment), and enable or disable specific payment methods as desired.
Q: What should I do if an ACH Direct Debit payment fails due to insufficient funds or other reasons?
If an ACH Direct Debit payment fails, Stripe will notify you of the failure reason, such as insufficient funds or an invalid account number. It's advisable to contact the customer to resolve the issue, which may involve updating their bank account information or selecting an alternative payment method.
Q: How can I save a customer’s ACH bank account for future payments?
When a customer pays an invoice using ACH Direct Debit and selects auto-pay (if available), Stripe will securely store the bank account as a payment method on file for future use.
If auto-pay is not selected, you’ll need to use Stripe’s customer management features to manually save the bank account for reuse. You can also ask the customer to make a payment using a payment link that saves their bank account by default (e.g., recurring payment setup).