Export or Download Subscriptions as CSV

Overview

The Subscriptions CSV Export feature allows you to download subscription records from the Payments → Subscriptions dashboard.

You can export:

• Every subscription in the account, or
• Only subscriptions that match your filters/search query

The export is delivered via email as a secure download link that expires after 7 days.

If the link expires → just trigger another export.

How to Export Subscriptions

1. 1Go to Payments → Subscriptions
2. 2(Optional) Apply search or filters:
3. 3Click Download
4. 4Open the link sent to your email → CSV downloads instantly

Understanding the Data Format

Subscriptions often include multiple:

• Products (line items)
• Taxes

Therefore, one subscription may generate multiple rows in the file —one row per line item and tax entry (if applicable).

This is required for accurate product-level and tax-level reporting.

Data Consistency Guarantees (Exports Upgrade)

Column Reference Guide (with examples)

Column Name | Description | Example

Subscription id | Internal system ID of subscription | jfhbiabfoanfle13kj

Location id | Sub-account identifier | NyGCsdhgRZ8Ffa8Ssagfhd

Customer id | System identifier for customer | jbtyjkzMjvd8cLi9HUC

Customer name | Customer display name | Maria Russell

Customer email | Email stored for subscriber | maria@domain.com

Customer phone | Phone stored for subscriber | +1 480-555-7002

Subscription start | Date subscription was created | Jan 05, 2026

Subscription end | End date if canceled or expired; Blank if subscription has not ended | May 30, 2026

Number of trial days | Applied trial length; Blank if no trial | 14

Trial start | First day of trial; Blank if no trial | Jan 05, 2026

Trial end | Trial completion date; Blank if no trial | Jan 19, 2026

Cancelled at | Timestamp subscription was canceled; Blank if not cancelled | Mar 15, 2026

Currency | Subscription currency | USD

Discount | Discount applied (coupon etc.) | -20.00

Coupon code | Coupon applied (if applicable) | WELCOME10

Status | Subscription lifecycle state | Active, Past Due, Cancelled

Live mode | Whether subscription is test or live | Yes, No

Source type | Checkout origin like Funnel, Payment Link, Store | Funnel

Source sub type | More specific source classification | One-Step Checkout

Source id | Internal identifier of the checkout | fnl_0188

Source name | Display title of source | Health Coaching Funnel

Payment provider | Stripe, NMI, Authorize.net, PayPal, Square | Stripe

Transaction date | Date of last successful renewal transaction | Mar 05, 2026

Timezone | System timezone | America/New_York

Total products | Count of products tied to subscription | 1

Line item name | Product title | Monthly Yoga Plan

Line item quantity | Product quantity | 1

Line item discount | Discount applied to product | 20.00

Line item product id | Product reference ID | prod_X7E12

Tax name | Tax label for line | NY Sales Tax

Tax amount | Tax portion allocated to this line | 14.40

Last paused on date | Most recent pause timestamp | April 01, 2026

Resumed on date | Date subscription resumed; It's the actual date when a subscription resumes from paused state. | April 10, 2026

Pause end date | Projected end date of most recent pause; It's the date a paused subscription is expected to end it's pause. | April 10, 2026

Example of Multi-Row Subscription Data

Example 1: A single subscription with:

• 3 products
• 2 taxes - both exclusive

The CSV could generate a total of 6 rows:

• 2 rows for each products
• 6 rows for taxes, where tax amount against each tax name for each product is a new row → All share the same Subscription id

Example 2: A single subscription with:

• 3 products
• 2 taxes - both exclusive on product 1, both inclusive on product 2 and no tax on product 3.

The CSV could generate a total of 5 rows:

• 2 rows for 2 products and 1 row for the 3rd product

FAQs

1. 1Why do I see multiple rows per subscription? Because each product and/or tax is broken out individually for accurate reporting.
2. 2Will canceled subscriptions be included in exports? Yes — unless you filter by Status before exporting.
3. 3Does my export show latest updated values and details based on a subscription update action? Yes, the export shows latest data on the subscription irrespective of the starting data of the subscription i.e. if product, quantities, etc. change, then the latest would reflect on the export.
4. 4Who can download subscription exports? Only users with permission to: ✔ View Subscriptions ✔ Export Subscriptions
5. 5Is customer address included? Only if collected via checkout — otherwise columns remain blank.
6. 6Why is Subscription End blank? That means the subscription is still active, unpaid, trialing, scheduled, etc. i.e. subscription has not ended yet.