Adaptive AI Email
How to Add a Domain and Verify DNS Record
process protects your brand reputation, prevents spoofing, and increases the chances of your emails landing in the inbox instead of spam.
Read guideAdaptive AI · By Adaptation Living LLC
Email Marketing
Build templates, broadcasts, campaigns, and performance reporting.
57 guides in this area
Step-by-step library
Guides for Email Marketing
Start with the guide that most closely matches the screen or task you are working on. Related material from other platform sections is included when it directly supports this topic.
Adaptive AI Email
Adaptive AI Email: Email Service Provider Block Notification - Email Sending Temporarily Restricted (Action Required)
Effective Date: 12th Feb 2026. This new ESP Block Policy will be implemented on 12th Feb 2026.
Read guideAdaptive AI Email
Google Postmaster Tools
This guide explains why it matters, how to set it up, and how to connect it to Adaptive AI Phone so all your data lives in one place.
Read guideAdaptive AI Email
Managing Default Unsubscribe Links in Adaptive AI Email
This article covers default unsubscribe links in Adaptive AI Email only. If you want to create a custom unsubscribe experience or link, see: Creating and…
Read guideAdaptive AI Email
Microsoft Smart Network Data Services (SNDS)
If you've purchased an IP subscription, you now have access to IP Status Monitoring through a Microsoft SNDS (Smart Network Data Services) integration.
Read guideAuthentication & Security
Email Authentication Errors - Fix SPF, DKIM, and DMARC Issues
Your emails are being rejected because your domain failed authentication checks required by recipient email servers.
Read guideCommunication Workflow Actions
Workflow Action - Send Email
In this article, you’ll learn how to use the “Send Email” action in your workflow to automate and personalize email communication with your contacts.
Read guideDeliverability
How List-Unsubscribe helps email deliverability
The list-unsubscribe header is a standard email feature that lets recipients opt out directly from their inbox — without hunting for a link inside your email.
Read guideDeliverability
How to Resubscribe After Unsubscribing from an Email List
A one-click path for contacts to opt back into your marketing emails — how it works, how DND and reporting are affected, and how to verify the change in the…
Read guideDeliverability
Preference Management (Email Unsubscription Management)
Give contacts control over the types of marketing emails they want. Preference Management lets each location create subscription categories, link them to…
Read guideDeliverability
Step by Step guide to Creating Custom Unsubscribe Links
This guide walks you through replacing the platform's default unsubscribe link with a custom one that lands contacts on a branded page and automatically…
Read guideDeliverability
What Email Deliverability Stats Should I Look For?
Available stats vary between email marketing tools and sending providers. Average benchmarks pulled from multiple sources, and every situation is different.
Read guideDeliverability
Why Are My Emails Going To Spam?
Mailbox providers like Gmail, Outlook, and Yahoo weigh dozens of signals before deciding whether a message reaches the inbox.
Read guideDeliverability
Workflow Action based on Email Event Clicked/Opened
Workflow Trigger workflows the moment a contact opens or clicks an email. This guide walks through adding an Email Events trigger, filtering by event type,…
Read guideEmail Marketing
Exporting Email Marketing Data
Exporting Email Marketing Data in Adaptive AI allows users to download email performance metrics directly from the Email Statistics dashboard as a CSV file.
Read guideEvents Workflow Triggers
Workflow Trigger - Email Events
The Email Events Workflow Trigger is a powerful tool that allows businesses to automate processes based on specific email interactions.
Read guideEvents Workflow Triggers
Workflow Trigger - Inbound Email
The Inbound Email workflow trigger allows you to automate actions whenever a new email is received on your mailboxes.
Read guideForms
Email Validation feature in Forms and Surveys
We are thrilled to announce the launch of the Email Validation feature for our Forms and Surveys module.
Read guideGeneral
Auto-Enable Email DND When a Contact's Email Bounces
This article walks through a specific, ready-to-build workflow: whenever a contact's email bounces, the workflow automatically enables outbound Email DND…
Read guideGeneral
Email AI - Smart Countdown Timer Creation
Email AI recognizes when your email campaigns would benefit from a live countdown timer and guides you through adding one during template creation or layout…
Read guideGeneral
Email Blocking for Invalid or Restricted Recipient Domains
The platform blocks outbound emails before sending when the recipient email domain is invalid or restricted for security reasons.
Read guideMembership/Courses Sites
Courses Email Notification Preferences and Video Thumbnail Enhancements
We're excited to introduce Email Notification preferences in the membership courses!
Read guideSmart Lists
How to Manage Multiple Email Addresses for a Contact
This article will show you how to manage and add multiple email addresses for a single contact in Adaptive AI!
Read guideSMTP Providers
How to Add Your Own Email Service (SMTP)
The platform allows you to connect your own third-party email sending service (SMTP) instead of using the default Adaptive AI Phone Email System.
Read guideSMTP Providers
Using Zoho as your SMTP Provider
SMTP (Simple Mail Transfer Protocol) is what reliably delivers email sent from the platform.
Read guideSMTP Providers
Why Can't I use My Free Email Address As The SMTP?
If you're running into issues using your free email address as the SMTP (Simple Mail Transfer Protocol) server for sending emails, you're not alone.
Read guideTechnical & Configuration
Email Standards Compliance: Resolving RFC 5322 Violations
Your emails are being rejected by recipient servers because they don't meet the technical formatting standards required by RFC 5322 — the official…
Read guideTechnical & Configuration
Mail Loop Detected - Resolve Email Routing Conflicts
Your email gets trapped in an endless routing cycle between mail servers, creating an infinite delivery attempt cycle.
Read guideTroubleshooting Email
How to check logs for a specific email in Adaptive AI Email
This guide walks through finding a specific email's delivery status in Adaptive AI Email's Sending Logs, understanding what the results mean, and resolving…
Read guideTroubleshooting Email
Send Test Email Error in Campaign's Email step: An error occurred, please try again
A generic test-email error is commonly caused by invalid merge syntax or address formatting.
Read guideWorkflow Actions
How to send Email using AI in Workflows
This article will show you how to quickly generate professional, high-converting emails in your workflows using Adaptive AI’s new Email Action AI!
Read guideAd Campaign Creation and Management
Instagram Ads: Overview
In order to give users the option to publish their ad campaigns on Instagram too, we have added the option to either add their own Instagram professional…
Read guideBrand Board
Brand Board Colors in the Form, Survey and Quiz Builder
You can use your saved Brand Board colors directly inside the Forms, Surveys, and Quizzes Builders.
Read guideBrand Board
Editing a Design Kit
Keep your brand consistent everywhere you build in Adaptive AI. This article explains how to edit a Design Kit (within Brand Boards), including how to…
Read guideBrand Board
How to change default Brand Boards?
Your default brand board is a key part of managing your brand’s visual identity, especially in emails and funnels.
Read guideBrand Board
How to Create a Brand Board
This article will show you how to create a Brand Board in Adaptive AI! A Brand Board helps you store and organize your company's logos, color palette, and…
Read guideCountdown Timer
Countdown Timer Labels Update
display “Days,” “Hours,” “Minutes,” and “Seconds” or any wording you’d like, in the exact language or wording that matches your campaign.
Read guideCountdown Timer
Countdown Timers - Optional End Time for Dynamic Timer
The latest update to the Dynamic Timer feature allows users to set a timer that ends after a specific duration from when an email is opened or sent.
Read guideCountdown Timer
Guide: Dynamic Countdown Timer
We’ve introduced a Dynamic Countdown Timer that personalizes the countdown for each contact based on when they receive or open your email.
Read guideCountdown Timer
Help Guide: Redirection links in Countdown Timer
Redirection (dynamic) links change automatically based on whether the countdown timer is active or expired.
Read guideCountdown Timer
Hiding Countdown Timers in Apple Mail
This article will show you how to prevent countdown timers from displaying incorrectly in Apple Mail on iOS 15 and above using the “Hide for Apple users”…
Read guideCountdown Timer
How to Create a Fixed countdown Timer
A countdown timer is a powerful tool for creating urgency and excitement for upcoming events, product launches, sales, and sign-ups.
Read guideCountdown Timer
How to Create a Recurring Timer?
A recurring timer is a useful tool for managing and promoting events, sales, or activities that happen regularly.
Read guideCountdown Timer
How to use Countdown Timers in Funnels?
Countdown timers help motivate visitors to take action by visually counting down to a deadline.
Read guideCountdown Timer
How to Use the "Copy Code" Feature in Countdown Timers
Countdown timers are a powerful tool for adding urgency to your website or email campaigns.
Read guideCountdown Timer
How to Use Wait Time in Recurring Timer
This article shows you how to add a custom wait time between cycles of a recurring countdown timer.
Read guideCountdown Timer
Timezone Adaptation in Countdown Timers
Gain full control over how end times are calculated for your countdown timers across emails, funnels, and websites with Timezone Adaptation.
Read guideGeneral
Domain Removal Blocked Due to Active Campaign Assignment
If you’re trying to delete a domain from your system but get an error saying it’s still linked to an active campaign, don’t worry.
Read guideTemplates
How to Edit an Email Template
An email template is a reusable email layout or design that can be used multiple times when sending emails.
Read guideTemplates
Importing and Editing Mailchimp Email Templates in the Adaptive AI Design Editor
This article explains how to import your existing Mailchimp email templates into Adaptive AI’s Design Editor, allowing you to edit them visually without…
Read guideStatistics
How to Access the All-in-One Dashboard for Email Marketing
This article will show you how to use Adaptive AI’s All-in-One Dashboard for Email Marketing.
Read guideFoundational Setup
Getting Started - Launch an Email Campaign
Ready to captivate your audience? Launching an email campaign is one of the best ways to engage your contacts and drive real results.
Read guideSoftware Migration Guides
ConvertKit to Adaptive AI (Migration Guide)
This comprehensive guide is intended to help you migrate your email marketing, subscriber management, and automation workflows from ConvertKit to Adaptive AI.
Read guideAuthentication & Security
Blacklisted Domain or IP - Remove from Blocklists and Restore Delivery
Your emails are being blocked because one or more components in your email campaign have been flagged by public blacklists (RBLs/DBLs) — this could be your…
Read guideSoftware Migration Guides
MailChimp to Adaptive AI (Migration Guide)
This comprehensive guide outlines the process for migrating from Mailchimp to Adaptive AI, focusing on transferring email campaigns, contact lists, forms,…
Read guideBlog
RSS Feed for Blogs
This article shows how to generate an RSS feed from your Adaptive AI blog, enabling you to automatically distribute your latest posts via email campaigns or…
Read guideSMS & Email Templates
Text Snippets (Templates)
Easily streamline your email creation process by inserting pre-saved text snippets into any email editor—whether you’re building templates or launching…
Read guide